Goals
Design a workflow that connects request, planning, production, review, delivery and learning, with clear handoffs and a level of formality proportionate to each project's value and risk.
Who it is for
Operations managers, project managers, producers, team leaders, heads of department.
What we cover
- A project's life cycle, from intake to closure
- Key handoffs, decision points and completion criteria
- Definition of Ready and Definition of Done
- How much structure you need: proportion between rules, value and risk
- Exercise: mapping the workflow of a real project
Format and duration
1 theory session of 4 hours, or a 1-day workshop on the organisation's own workflow.
What the team keeps
The workflow map, with handoffs, responsibilities and progress criteria.