Goals
Introduce methods and tools to plan workloads, manage multidisciplinary resources, forecast capacity and keep peaks, surprises and budgets under control.
Who it is for
Account managers, project managers, team leaders, creative directors, operations.
What we cover
- Capacity and workload management basics
- Forecasting workload: methods and models
- Allocating resources in multidisciplinary teams
- Handling peaks, surprises and dependencies
- Operating indicators: load, availability, utilisation, planned versus actual effort
- The budget flow, from estimate to actuals
Format and duration
2 theory-and-practice sessions of 2 hours; optional 4-hour workshop to redesign internal workflows starting from current pain points.
What the team keeps
Ready-to-use capacity plan and resource board templates.