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Training · Operations and governance

Governance, roles and decisions

Who decides, who does, who must be consulted: rituals that produce decisions, not just meetings.

  • Module 2.3
  • About 8 hours
  • On site, remote or hybrid
  • Adapted to your team

Goals

Define governance that helps everyday work: clear roles and responsibilities, rituals that create visibility and decisions, simple escalation rules.

Who it is for

Leadership teams, heads of function, PMOs, project managers, team leaders.

What we cover

  • Roles, responsibilities and levels of autonomy
  • The RACI matrix applied to activities, reviews, decisions and handoffs
  • Operating rituals: alignment meetings, reviews, steering committees
  • Decision log and escalation: tracking decisions and knowing when to go up a level
  • Governance proportionate to risk, value and duration

Format and duration

1 theory session of 4 hours, or a 1-day workshop mapping the organisation's rituals.

What the team keeps

RACI, a calendar of rituals and a decision log template.

In the same area

Operations and governance

2.1

Processes and workflows

Designing the path work takes, from incoming request to final lessons learned. 8 hours

2.2

Estimates, scope and mandate

Readable estimates and a clear mandate: the foundation for not arguing halfway through. 4 hours

2.4

Capacity planning and resource management

From individual time to team capacity: planning workload before it blows up. 4 hours

2.5

Demand management and PMO

When requests come from every direction: clear priorities and an overview of the portfolio. 8 hours

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