Training · Clients and communication

Data literacy and data democratization

From number to insight: reading data and making it speak, for technical and non-technical people alike.

  • Module 5.4
  • About 6 hours
  • On site, remote or hybrid
  • Adapted to your team

Goals

Develop the ability to read, interpret and use data in strategic and operational processes, improving decisions, insights and client reporting.

Who it is for

Account managers, project managers, digital analysts, strategists, team leaders.

What we cover

  • Types of data in an agency, from strategy to delivery to management control
  • Essential metrics and operating KPIs
  • Reading and interpreting data: from number to insight
  • Dashboards, data structures and data democratization principles
  • Data storytelling for presentations and reports

Format and duration

3 theory-and-practice sessions of 2 hours, on site, remote or hybrid. Suitable for both technical and non-technical teams.

What the team keeps

A shared set of KPIs and a template for presenting data to clients.

In the same area

Clients and communication

5.1

Managing «difficult» clients and critical situations

Out-of-scope requests, escalations, endless revisions: staying effective without breaking the relationship. 4 hours

5.2

Account & project leadership for enterprise clients

Leading the relationship with large, structured clients: many stakeholders, slow decisions, high expectations. 6 hours

5.3

Presentation storytelling

Having the right idea is essential, but knowing how to tell it is what makes the difference. 4 hours

The whole catalogue →

Shall we work on the next project together?

If you have a project to propose, a question, or if I can help in any way, write to me.